I owe people apologies, which is pretty much on ongoing condition for us all. All the same, though, I enter this nonspecific and sizeable apology for all to enjoy: I'm sorry we didn't come by.
When I started the blog, there were some things I promised myself not to address. I don't intend to say anything here I wouldn't say onstage (to an anonymous audience, in other words). I don't intend to give away things that would put me or my family at risk. I don't intend to talk about work -- at least not in any way that, again, I wouldn't onstage. And because I work at Gartner, what I say about work onstage actually has a lot of value that I am not supposed to give away for free.
But I had not thought in detail through one thing, which is that writing these things tells people where I've been and that I didn't drop by, or offer to. And so here I apologize. The fact is, when you're on the road, you can't call everybody you know because the schedule just doesn't match. We drove through some places late at night (want us to call at 1:30 a.m.? I think not). And in others we had just a few hours, or even less. So I'm sorry we didn't drop by everywhere we could have. We just couldn't. Please forgive us, and you have my vow not to be angry the next time you're in my area and you don't call. Sometimes, you just can't.